As part of E-MetroTel’s continued commitment to your success, we are announcing several initiatives for simplification and automation delivering faster response to our loyal partners as well as a UCX250 promotion to help you accelerate business for the close of 2019.
A new lower cost extension license type is being introduced (E-MetroTel License) and the current extension license blocks will be discontinued. Starting January 1, 2020, extensions will be ordered as multiples of either type (E-MetroTel or Universal). All extension blocks currently in stock will be classified Universal Licenses. The eight (8) extensions included with each UCX system (appliance and software instance) are also classified Universal Licenses.
License Type | Station Device | Order Code | Code Description |
---|---|---|---|
E-MetroTel |
Infinity 5000 Xstim InfinityOne DSM16 (legacy Nortel digital phone) Supported by Galaxy Mini FXS module |
SXEMTN-1 |
EMT Extension. Qty 1 |
Universal |
All E-MetroTel License Station Devices SIP devices Nortel IP phone Analog device supported by ATA or External Gateway |
SXUCCN-1 |
Universal Extension. Qty 1 |
The following product codes will be discontinued and no longer be orderable effective January 1, 2020.
Product Code | Product Description |
---|---|
SXUCCN-ENT | UCC Enterprise Expansion Block, 9 to 25 extensions |
SXUCCN-5 | UCC Expansion Block of 5 extensions |
SXUCCN-20 | UCC Expansion Block of 20 extensions |
SXUCCN-50 | UCC Expansion Block of 50 extensions |
Today all UCX250 systems come with 8 Universal extensions.
For UCX250 PO’s received on or before December 20, 2019 an E-MetroTel bundle of 24 extensions can be also be purchased. E-MetroTel bundle of 24 extensions can be assigned only to New UCX250 systems and only once per UCX250 for a total of 32 extensions.
Product Code | Product Description |
---|---|
SXEMTN-24 | EMT Extension block. Qty 24 (UCX250 Only) |
Additional E-MetroTel and Universal extensions can be purchased via the Simplified Pricing Structure noted above.
The E-MetroTel 24 extension bundle and additional extensions are purchased through the E-MetroTel Serial Management tool which can be found in your E-MetroTel Partner Portal available soon. Any opportunities prior to automation can be priced and processed through your E-MetroTel prime.
Automated loading of licenses is in place now for Galaxy Mini, DSM16 and UCX250.
The process replaces the email to [email protected] including the main UCX Host ID / Asset number and associated assets applicable to the requested license.
The automation follows this process:
Warranty and Software Support start date is effective the date of license generation in alignment with industry standards.
Detailed processes can be found at the following links including post activation additions of extensions and/or applications:
Galaxy Mini: Galaxy Mini - Activating and Licensing
UCX250: System Activation
DSM16: DSM16 - Licenses
A new automated process for quoting and activating renewals will be introduced before the end of 2019.
Resellers will define the email address to receive Renewal quotes.
Once per week a renewal notice will be sent to the defined email address for all upcoming systems with Assurance Service expiries and will include: