The Advanced Settings page contains settings that are applied to the entire UCx system. One of the first steps in the configuration of your UCx system is to review the Advanced PBX settings.
To view the Advanced settings of your UCx system, perform the following steps:
Open the UCx Web-based Configuration Utility
From the PBX tab, select PBX Configuration
From the left side column, select Advanced Settings
Review the configured defaults
IMPORTANT: Use caution when making changes to these settings! You are urged to backup before making any changes!
If you change a setting, you must save the change by clicking on the green check box that appears on the right hand side of the setting.
You can restore the default value by clicking on the green arrow icon. This icon is displayed if the value is not the default.
The example below shows the green icons after a change is made to one of the settings.
You should review and configure at least the following settings:
Asterisk Dial Options - Options to be passed to the Asterisk Dial Command when making internal calls or for calls ringing internal phones. The options are documented in the Asterisk Dial Options page, a subset of which are described here. The default options T and t allow the calling and called users to transfer a call with ##. The r option allows Asterisk to generate ringing back to the calling phones which is needed by some phones and sometimes needed in complex dialplan features that may otherwise result in silence to the caller
Asterisk Outbound Trunk Dial Options - Options to be passed to the Asterisk Dial Command when making outbound calls on your trunks when not part of an Intra-Company Route. The options are documented in Asterisk Dial Options, a subset of which are described here. The default options T and t allow the calling and called users to transfer a call with ##. It is HIGHLY DISCOURAGED to use the r option here as this will prevent early media from being delivered from the PSTN and can result in the inability to interact with some external IVRs
Country Indications Tones - select the localized indications for your country/region
The Advanced Settings panel contains settings for the following modules: