UCx Notifier is an optional UCx application that automates group notification to a large group of individuals. Speed of notification delivery is configurable and individuals can be grouped according to skillsets, roles, locations, etc.
Notification calls can be sent to a wide range of devices with the ability to prioritize which device gets notified first. User's recieving a call notification are played a recording and can then accept or decline the notification using the dialpad on their phone. The web-based system also provides real time and historical call reporting. Everyone who needs to send quick phone messages to a group can use it.
You can create up to 9 notification groups which will be displayed on the initial screen. The name and text description are specified in the configuration file.
Each group listed in the configuration file must also be added from the Notifier Admin page with the exact same name.
Plan your notification groups and make changes to the following entries in the configuration file:
Initiate groups | Default name | Default text description |
---|---|---|
ucx_notifier.initiate_groups.g1 | All | Click on this to notify <strong>All</strong> employees of E-MetroTel |
ucx_notifier.initiate_groups.g2 | Some | Click on this to notify <strong>Some</strong> employees of E-MetroTel |
ucx_notifier.initiate_groups.g3 | ||
ucx_notifier.initiate_groups.g4 | ||
ucx_notifier.initiate_groups.g5 | ||
ucx_notifier.initiate_groups.g6 | ||
ucx_notifier.initiate_groups.g7 | ||
ucx_notifier.initiate_groups.g8 | ||
ucx_notifier.initiate_groups.g9 |
There are several configuration file entries to customize the application name. Determine your brand name for the application and make changes to the following configuration file entries:
Branding related entries | Default values |
---|---|
ucx_notifier.settings.cancel_in_menu | Cancel Notification! |
ucx_notifier.settings.brand | Notifier |
ucx_notifier.settings.brand_action | Notification |
ucx_notifier.settings.logo_text | UCx Notifier |
ucx_notifier.settings.initiate_confirm_message | You have activated a Notifier. Click OK to confirm! |
ucx_notifier.settings.brand_full | E-MetroTel UCx Notifier |
You will need a trunk defined on the UCx to make outbound calls. The name of the trunk must be specified in the following configuration file entry:
For example, if you have a sip trunk called "voipms" configured on the UCx, then the setting would be:
The outbound dialler will make multiple simultaneous calls, up to the limit defined in the configuration file. You should know the number of channels on your trunk and set the following entry to that number or less: