The Operator Panel page provides a graphical view of the state and activity of your UCx server, with the capability to act as an operator console.
To access the page:
The graphical panel is broken into sections:
You can see at a glance:
You can perform the following actions via drag & drop:
To originate a call from one extension to another extension, click and drag the phone icon from the first extension over to the phone icon of the second extension.
To disconnect a call, double click on the handset icon .
You can limit the number of extensions displayed on the Operator Panel by clicking the Extension Filter link.
Enter the list of extensions to be displayed in the Extension Filter box.
The box can be expanded by clicking and dragging on the bottom right corner.
Use space or comma to separate extensions in the list. Use "-" for a range. Multiple lines are allowed.
The Extension Limit sets the maximum number of extensions to be displayed. The supported values are between 0 and 9999.
Use 0 to disable the limit.
You can create a user account that belongs to the predefined operator group and this will allow the user access to the operator panel and other capabilities in the Web-based configuration utility, including:
To create the user account, perform the following steps: