When you call an internal Nortel extension and the extension is either busy or ringing, you can invoke the Ring Again (Call Back) feature. When the extension monitored by the Ring Again feature becomes available, you will be notified.
If Ring Again is activated when the dialed extension is busy, you will be notified when the extension becomes idle.
If Ring Again is activated when the dialed extension is ringing, you will be notified when there is activity on the phone and the phone becomes idle.
If the phone has a Feature key, Ring Again can be activated or cancelled via the feature code 2 and 2# respectively, no configuration is needed.
If the phone has a Ring Again (RngAgn) softkey, Ring Again can be activated by pressing the softkey, no configuration is needed.
You can also program a Ring Again key to access the feature.
Prior to notification, you can cancel Ring Again if the Nortel phone has a Feature key:
Upon notification, you can cancel Ring Again by responding No to the call back prompt.
When the extension you want to reach is available, you will be notified and prompted to call back the extension.