PREQUISITES
-
The Infinity phone MUST be on the latest SIP firmware version 2.0.4.6.24 or higher.
-
The phone must have access to the internet.
STEP ONE: Backup (OPTIONAL)
This is an optional step to back up the SIP phone configuration file, so it can be restored later if reverting back to SIP.
-
From the web interface, navigate to Management -> Configuration page.
-
Save the XML or BIN file
-
Click Download XML file OR
-
Click Download BIN file
STEP TWO: Check Version
DO NOT SKIP THIS STEP.
Firmware Version
-
From the web interface, navigate to the Home page.
-
Make sure the firmware version is 2.0.4.6.24 or higher.
STEP THREE: Find Phone in Provisioning Tool
The following steps describe how to update the phone in the provisioning tool.
For more details, see XSTIM - No Touch Cloud Provisioning
-
Login to the Partner Portal with your partner account. (https://www.emetrotel.com/online-partner-portal/)
-
From the Partner Portal, select Infinity Phones Provisioning
-
Click the + sign to expand Filter Items
-
Enter the MAC Address (must include colons) of the phone and click APPLY button.
-
The phone if found will be listed in the table below.
-
Click on the Serial Number of the phone and update the mandatory fields (S1 IP and S1 Port).
-
Click the APPLY button to save the changes.
If the phone cannot be found in the tool, please contact E-MetroTel support for assistance.
STEP FOUR: Configure Auto Update
The phone by default will have the following fields configured to access the E-Metrotel's public repository.
Verify using the phone menu or the web interface that the fields are correct before proceeding to STEP FIVE.
-
Upgrade Mode = HTTP or HTTPS.
-
Firmware Server Path = repo.uc-x.org/infinity.fw
-
Config Server Path = repo.uc-x.org/infinity.cfg
STEP FIVE: Update to XSTIM
Power cycle the phone.
On booting up, the phone will automatically retrieve XSTIM firmware from the E-MetroTel repository and update the phone.