Notice: The Remote SMTP page has been removed from the System tab. It is located as a menu selection under the newly introduced System Tools tab. This is a location change only; the functionality remains the same. While the image below reflects the new menu structure, some of the images of the UCX Web-based Configuration Utility contained within this documentation may not yet be updated to reflect this change.
The Remote SMTP Delivery page allows you to enable email services using a remote SMTP server when port 25 is blocked.
To configure the Remote SMTP server on your UCX system, perform the following steps:
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Open the UCX Web-based Configuration Utility
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From the System tab, select System Tools
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From the Left Menu select Remote SMTP
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Update the fields as required
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Press the Save button to save the configuration changes
The fields required for the connection are:
Field |
Description |
Status |
Select ON/OFF to enable/disable connection to the SMTP server |
SMTP Server |
Select the type of email server to use: Other, Aol, Gmail, Office365, Yahoo, |
Domain |
Domain or Host name of the SMTP server |
Port |
Port to establish connection with the SMTP Server |
User |
User name of email account on the SMTP server |
Password |
Password of the email account on the SMTP server (if this account uses two-step authentication, you may need to request an App Password from your provider) |
TLS Enabled |
Check to enable authentication of certificates for Transport Layer Security.
Some SMTP servers like GMAIL require this certificate.
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When entering the Domain name, if the name is entered within brackets [ ], MX lookup is turned OFF. For some domains, it could be important to turn OFF MX lookup to make this SMTP feature work (i.e. the brackets are required for proper functionality).