System-wide speed dial numbers are managed using the Phonebook page of the UCX Web-based Configuration Utility. To access that page, perform the following steps:
To use the Phonebook page to create a new speed dial entry, perform the following steps:
To delete an individual entry, perform the following steps:
To delete all entries, perform the following steps:
To import system-wide speed dial entries from a CSV file, perform the following steps:
The CSV file must use the following format with fields separated by semi-colon:
Name;Number;Speed dial code
John Smith;2145559999;1
Jane Doe;2145551111;2
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Note that you can enter the Name and Number with no with no Speed Dial Code and the option to automatically generate a code is unselected. When a incoming call arrives with only a Caller Party Number and no associated Calling Party Name, the UCX will attempt to find the incoming Number in the Phonebook and then use the corresponding Name as the Calling Party Name for the remainder of that call.
The dial-by-name feature also uses the Phonebook to associate name to number.
This feature can be enabled/disabled in the Feature Codes page, under the Phonebook Directory section.
The user dials *411, then follows the voice prompts to dial by name.