Return Material Authorization (RMA) Policy

E-MetroTel Return Material Authorization (RMA) Policy - General

E-MetroTel has a Returned Material Authorization (RMA) process to faciliate the repair or replacement of E-MetroTel products that are under an active Hardware Warranty ServiceAn RMA request for repair or replacement of products under warranty must follow the RMA guidelines as defined in this Policy.

Infinity Phone RMA Troubleshooting Guide

Steps to troubleshoot issues on Infinity phones to determine whether an RMA request should be submitted.

Appliance and Plug-in Cards RMA Troubleshooting Guide

Steps to troubleshoot issues on Galaxy Appliance and Plug-in Cards to determine whether an RMA request should be submitted.