UCX Life Cycle Bulletin
Current Software Release
UCX 6.0 software is the current release for new UCX systems. This is the recommended release level for all installed base systems.
Software Life Cycle Schedule
| UCX Release | Status | GA Date | Sustained Date | Retired Date |
|---|---|---|---|---|
| 3.0 | Retired | 17-Jun-2012 | 12-Mar-2014 | 4-Oct-2014 |
| 4.0 | Retired | 12-Mar-2014 | 4-Dec-2016 | 31-Mar-2017 |
| 4.5 | Retired | 6-Dec-2014 | 4-Aug-2016 | 31-Mar-2017 |
| 5.0 | Retired | 4-Aug-2016 | 9-Apr-2018 | 1-Jun-2019 |
| 6.0 | Current | 9-Apr-2018 | GA of Rls 7.0 | tbd |
| Comparison of Retired vs. Current Status | Retired | Current |
|---|---|---|
| Installed in new UCX and Galaxy Mini System | Yes | |
| Receives development activity | Yes | |
| Level 1 and 2 support through Reseller | Yes | Yes |
| Level 3 E-MetroTel support | Yes | |
| Level 3 E-MetroTel support with upgrade to Current Release + | Yes | |
| E-MetroTel VPN Remote Access+ | Yes | Yes |
| Add Extensions+ | Yes | Yes |
| Add Software Applications+ | Yes | |
| License Transfer (see E-MetroTel License Transfer Policy + ) | Yes | Yes |
+ Must have Active Support Agreement
E-MetroTel Hardware Appliances
UCX current Hardware appliances range in capacity from under 5 extensions to several thousands of extensions.
E-MetroTel Hardware Appliances Life Cycle
| Hardware | Status | End Support | Compatible SW Release | SW Support * Renewals | HW Support * Renewals |
|---|---|---|---|---|---|
| UCX20 | MD * | 01-Jan-2021 * | 3.0, 4.0, 4.5, 5.0, 6.0 |
Renewal Option Ends 15-Oct-2019 |
Renewal Option Ends 15-Oct-2019 |
| UCX50 | MD * | 01-Jan-2021 * | 3.0, 4.0, 4.5, 5.0, 6.0 |
Renewal Option Ends 15-Oct-2019 |
Renewal Option Ends 15-Oct-2019 |
| Galaxy Mini | Active | Active | 6.0, 7.0 |
Available ** 1,2, 3 (max) years |
Available ** 1, 2, 3 years |
| UCX250 | Active | Active | 3.0, 4.0, 4.5, 5.0, 6.0, 7.0 |
Available 1, 2, 3,4, 5 years |
Available ** 1, 2, 3 years |
| UCX450 | Sustained | Active | 3.0, 4.0, 4.5, 5.0, 6.0, 7.0 |
Available 1, 2, 3,4, 5 years |
Available ** 1, 2, 3 years |
| UCX1000 | Sustained | Sustained | 3.0, 4.0, 4.5, 5.0, 6.0 |
Available 1, 2, 3,4, 5 years |
Available ** 1, 2, 3 years |
| UCX3000G | Active | Active | 3.0, 4.0, 4.5, 5.0, 6.0, 7.0 |
Available 1, 2, 3,4, 5 years |
Available ** 1, 2, 3 years |
| DGS, DGH, DGE, DGHb, DGEb | MD * | 31-Jan-2020 * | N/A | N/A |
Renewal Option Ends 15-Oct-2019 |
| DGS2 | Active | Active | N/A | N/A |
Available ** 1, 2 years |
| DSM16 | Active | Active | N/A | N/A |
Available ** 1, 2, 3 years |
Active = Available for purchase; Software Support Renewals and Hardware Warranty extensions available
Sustained = No longer Available for purchase; Software Support Renewals and Hardware Warranty extensions available
MD = Manufacture Discontinued – no longer being manufactured
* All active software support and hardware warranties will be honoured to end of term.
** Software Support Renewal and Hardware Warranty Extension availability dependent on date of installation.
Sustained = No longer Available for purchase; Software Support Renewals and Hardware Warranty extensions available
MD = Manufacture Discontinued – no longer being manufactured
* All active software support and hardware warranties will be honoured to end of term.
** Software Support Renewal and Hardware Warranty Extension availability dependent on date of installation.