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Documentation
- InfinityOne Omnichannel (Beta)
- InfinityOne
- Infinity Video Server (Beta)
- InfinityOne Work at Home
- Galaxy Mini
- Galaxy Mini - Table of Contents
- Galaxy Mini - Overview
- Galaxy Mini - Server Hardware
- Galaxy Mini - Supported Phones and Devices
- Galaxy Mini - Front and Rear Panel Interfaces
- Galaxy Mini - FXO/FXS Module Installation
- Galaxy Mini - Connecting the Server to the Network
- Galaxy Mini - Activating and Licensing
- Galaxy Expand
- Galaxy Expand - Table of Contents
- Galaxy Expand - Platform and Hardware Overview
- Galaxy Expand - Module Installation
- Galaxy Expand - Initial Configuration
- Galaxy Expand - Reference Architecture
- Galaxy Expand - Common Configuration
- Galaxy Expand - Standalone UCX Server Configuration
- Galaxy Expand - High Availability UCX Configuration
- Galaxy Expand - Local Gateway (Expansion Chassis) Configuration
- Galaxy Expand - Remote Gateway Configuration
- Galaxy Expand - Survivable Remote Gateway Configuration
- Galaxy Express
- Galaxy Modular Hardware
- Galaxy Analog Cards
- Getting Started with Galaxy Analog Cards
- Galaxy Analog Gateways - IAD Firmware
- Galaxy Analog Cards - Original Firmware
- Galaxy PRI-1 Card
- Galaxy Analog Cards
- Servers and Gateways
- Introduction
- Planning
- Quick Start
- UCX Virtual Machine
- UCX Server
- UCX Web-based Configuration Utility
- System
- Fax
- PBX
- Reports
- Accessories
- My Extension
- Security
- Support
- Survivable Remote Gateway (SRG)
- High Availability (HARC)
- UCX Digital Station Module (DSM16)
- UCX M1/CS1000 Media Gateway
- Digital Gateway
- External Gateways and Devices
- SIP PSTN Trunks
- SIP Trunks
- How-To Guides
- UCX Applications
- UCX Features
- Answer DN Behavior
- Background Music
- Busy Lamp Field (BLF)
- Global BLF key label change
- Parking Lot Monitoring Solutions
- Call Transfer and Recall
- Call Monitoring
- Call Recording Options
- Dial System Fax
- Dictation Service
- Distinctive ring tones
- Fax to Email
- Group Pickup
- Hotline UCX Configuration
- Hotdesking
- Language prompts
- Long Tones
- Ring Again (Call back)
- Shared Call Appearances
- Set Based Configuration
- UCX MADN Emulation Solutions
- Unified Messaging for M1/CS1000 Users
- User Portal
- Voicemail and VmX Locater
- Voicemail Escalation
- Voicemail Message Indicator
- ZapBarge
- Telephones
- Installation Guides
- Product Specifications
- General Information
- Product Bulletins
- Product Notices
- InfinityOne Package Update Required
- UCX 6.0 End-of-Support
- UCX 7.0 and InfinityOne 4.0 General Availability
- VPN Security Update Required
- Email Relay Using Gmail Account Fails Due to Bad Credentials
- InfinityOne Release 2.x End-of-Life
- InfinityOne Android App General Availabililty
- E-MetroTel not affected by Log4j vulnerability
- Web-based GUI Security Enhancements
- User Portal Security Update
- Simplified UCX Configuration for Remote InfinityOne Softphones
- InfinityOne Release 3.0 Server General Availability
- Availability of Connection Sharing
- Availability of Automated Cleanup
- Availability of IP Block List Feature
- InfinityOne Release 2.0 Availability
- Digital Station Module (DSM16) Availability
- UCX Software Updates
- Quotations and Ordering
- Nortel Legacy
- Support and Troubleshooting
- Partner Onboarding
- E-MetroTel Business Practices
- Recurring Services Payment Policy
- Product Licensing
- Extension Provisioning Services
- Subscription Services
- E-MetroTel SIP Trunk E911 Registration
- Reseller Responsibilities
- Software Subscription and Warranty Transfer Request
- Return Material Authorization (RMA) Policy
- Acceptable Use Policy
- E-MetroTel Beta Trial Policy
- E-MetroTel Training Expectations
- 9-1-1 Services Agreement (Canada)
- References
Resource Requirements for UCx Virtualized Software
Capacity Considerations
There are four variable criteria that need to be considered to successfully deploy a UCx virtualized software:
- Amount of memory (RAM)
- Size of the persistent storage (SSD)
- CPU processing power
- IOPS (drive I/O operations per second)
The required criteria for these four variables can be computed based on four pieces of information as follows:
A - The absolute maximum number of users ever expected on this system
B - The maximum number of hours of voice storage per user
C - The maximum number of hours of call recording storage
D - The maximum number of concurrent calls
B - The maximum number of hours of voice storage per user
C - The maximum number of hours of call recording storage
D - The maximum number of concurrent calls
However, to simplify the process of determining the resource requirements for systems of various sizes, the following table shows the capacity specifications of the E-MetroTel hardware appliances and the resource sizing required to simulate that same environment.
Appliance / Resource Requirement |
Extensions
|
Concurrent Calls |
Call Recording Hours |
RAM (GB) |
Virtual CPUs |
Storage (GB) |
Min IOPS |
---|---|---|---|---|---|---|---|
Galaxy Mini | 64 | 32 | 640 | 1 (Note 1) | 4 | 16 | 256 |
Galaxy 250 | 100 | 100 | 2400 | 2 | 4 | 32 | 400 |
Galaxy Expand (2930) | 200 | 100 | 2400 | 2 | 4 | 32 | 400 |
Galaxy Expand (i5) | 1000 | 500 | 64000 | 8 | 8 | 500 | 2000 |
Galaxy 3000G | 2400 | 1000 | 128000 | 16 | 8 | 1032 (RAID) | 2000 |
Note 1: The Galaxy Mini does not support InfinityOne, so 1 GB RAM is sufficient for the appliance. Supporting InfinityOne on any virtualized system requires a minimum of 2 GB RAM.
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