MGC Tools
MGC Faceplate Display
You can check the MGC four-character LED faceplate display for diagnostic information during bootup and normal operation. Normally, it will display the configured loop and shelf number (LLLs).
LED display during MGC boot
When the system boots, the diagnostic information from the hardware and firmware sanity tests appears on the faceplate. The messages that appear on the four-character LED display during MGC bootup are shown in the following table.
MGC faceplate startup codes:
|
Message
|
Description
|
|---|---|
| BOOT | This is the first message displayed. |
| POST | Power on self test. |
| PASS | Power on self test pass. |
| EXXX | Error code where XXX is a numeric value. An error code appears if a serious system error is detected. |
| LOAD | Application software is loading. |
In normal operation the messages appear in the following order: BOOT, POST, PASS, LOAD.
If a fatal self-test error occurs, then PASS and LOAD do not appear. Instead an error code appears.
LED display during MGC normal operation
During normal operation, the four-character LED displays the superloop and shelf number of the MGC. If an error occurs that requires a diagnostic message to appear, then the display cycles between displaying the cabinet number and the error code. Each item appears for 20 seconds. The following table shows the messages that appear.
MGC faceplate normal operation / error codes:
|
Message
|
Description
|
|---|---|
| EXXX | Error code where XXX is a numeric value. An error code appears if a serious system error is detected. |
| LLLS |
IPMG super loop and shelf number where LLL is the superloop number and S is the shelf number. For example, 032-0 or 120-1.
Note: Although this appears to be four characters, the superscript shelf digit is a special character [that is, 0 and 1] defined internally to the MGC to ensure it looks different from the loop designators. |
| E001 | A 96 port daughter board is installed in DB position 2, this is not supported. Re-install it in position 1. |
| E002 | Unable to send registration request to call server. |
| E003 | Link down to call server. |
| E004 | Daughter board is not registered with call server. |
MGC Commands
The following table is a list of useful commands available on the MGC. The user must be logged into the LDB shell on the MGC to use these commands.
|
Command
|
Description
|
|---|---|
| dbhwshow | Display the model and revision numbers for installed DBs. |
| diskshow | Display the total, used, and available disk space on the internal flash card. |
| displayshow | Display the information currently showing on the faceplate display, eg loop and shelf. |
| dspnumshow <status> | Display the number of DSP channels for each DSP DB in the specified mode. |
| dspchanstateshow | List the state (busy, idle, disabled, or unequipped) for all channels on the DSP DBs. |
| dsphwcheck | Perform a basic DSP hardware diagnostic check, testing for any hardware failures. |
| ethportshow | Display the Ethernet port settings for the external and internal interfaces. |
| help |
Displays available help commands. eg, help vgw for help on vgw/dsp commands. |
| macshow | Display all MAC addresses associated with the Ethernet ports (both internal and external) on the embedded Ethernet switch. |
| memshow | Display the total, used, and available RAM memory on the card. |
| mgcdbshow card_number | Display information about the DSP DB.card_number can be 0, 11, 12, or 13. |
| mgcinfoshow | Display configuration, including IP addresses, uptime, registration status, and superloop information. |
| mgcsetup | Prompts you with the current IP Address Settings and allows you to make changes. |
| mspversionshow | Display MSP Device type, ARM code, Voice DSP Revision, and T.38 version. |
| ommshow | Print the current OM data to the console. |
| reboot | Reboots the MGC. |
| swversionshow | Display the software version. |
| vgwshow | Show information about busy channels. |
| vgwshowall | Display information about all channels. |
Procedure to reset MGC password
The password can be reset on MGC with telnet connection to MGC card ELAN IP address or through a serial port connection. This procedure will not work through SSH connection.
This procedure requires easy physical access to MGC card, as the reset button on faceplate of MGC card needs to be pressed.
This is the login prompt through a telnet connection to MGC card's ELAN IP address:
login:
- With telnet connection, type CTRL+ldb to get the following prompt:
LDB login on /pty/pty00.S
Username: resetPWD
- Type resetPWD at Username: prompt as shown above.
- PWRD will be displayed on the MGC faceplate display.
- Enter admin2 for userID.
- Press the reset faceplate button on MGC card within 60 seconds.
- Press the ENTER key on keyboard within 60 seconds.
- Enter new PWD2 password twice.
- Enter new PDT2 password twice.
- Login to MGC with login: PDT2 and newly set password.
*****************************************************************
* WARNING: All attempts to use the Password Reset Mechanism *
* are logged. In order to proceed, you will need *
* physical access to the Call Server. *
*****************************************************************
If you do not wish to proceed, enter the word QUIT, otherwise
enter the PWD2/Admin2 userID: admin2
You have 60 seconds to push the reset faceplate button
You have 60 seconds to press ENTER:
Enter new PWD2 password:
Reenter new PWD2 password:
Enter new PDT2 password:
Reenter new PDT2 password:
### PWD2 password successfully changed. ###
### PDT2 password successfully changed. ###