Infinity 5000 Series - Converting from SIP to XSTIM via Cloud Provisioning

PREQUISITES

  • The Infinity phone MUST be on the latest SIP firmware version 2.0.4.6.24 or higher.
  • The phone must have access to the internet.

STEP ONE: Backup (OPTIONAL)

This is an optional step to back up the SIP phone configuration file, so it can be restored later if reverting back to SIP.

  1. From the web interface, navigate to Management -> Configuration page.
  2. Save the XML or BIN file
    • Click Download XML file OR
    • Click Download BIN file

STEP TWO: Check Version

DO NOT SKIP THIS STEP.

Firmware Version

  1. From the web interface, navigate to the Home page.
  2. Make sure the firmware version is 2.0.4.6.24 or higher.
If you do not have the current firmware version, upgrade to the current firmware version first before proceeding to the next step. See Infinity 5000 Series - Auto Firmware Update.

STEP THREE: Find Phone in Provisioning Tool

The following steps describe how to update the phone in the provisioning tool.
For more details, see XSTIM - No Touch Cloud Provisioning

  1. Login to the Partner Portal with your partner account. (https://www.emetrotel.com/online-partner-portal/)
  2. From the Partner Portal, select Infinity Phones Provisioning
  3. Click the + sign to expand Filter Items
  4. Enter the MAC Address (must include colons) of the phone and click  APPLY  button.
  5. The phone if found will be listed in the table below.
  6. Click on the Serial Number of the phone and update the mandatory fields (S1 IP and S1 Port).
  7. Click the  APPLY  button to save the changes.

If the phone cannot be found in the tool, please contact E-MetroTel support for assistance.

STEP FOUR: Configure Auto Update

The phone by default will have the following fields configured to access the E-Metrotel's public repository.
Verify using the phone menu or the web interface that the fields are correct before proceeding to STEP FIVE.

  1. Upgrade Mode = HTTP or HTTPS.
  2. Firmware Server Path = repo.uc-x.org/infinity.fw
  3. Config Server Path = repo.uc-x.org/infinity.cfg

STEP FIVE: Update to XSTIM

Power cycle the phone.
On booting up, the phone will automatically retrieve XSTIM firmware from the E-MetroTel repository and update the phone.