As you may know, Unified Communications (UC) refers to a phone system that integrates or “unifies” multiple communication methods within a business. Today’s businesses communicate in various ways, including phone calls, video conferencing, instant messaging, email, SMS, fax, and so much more. There is no doubt that technology is a driving force within the business world, and it is constantly changing the needs of businesses.
Working From Home is no longer an elective or optional practice but needs to be part of a comprehensive business continuity and disaster recovery strategy.
In today’s telephony marketplace, everyone seems to be selling cloud IP phones, also referred to as Hosted Cloud Services. Here is a quick description of Cloud telephony.
This is Part 1 of a three-part blog series to help businesses understand the different telephony technologies available for their business needs. Part 1 focuses on Analog Telephony.