As you may know, Unified Communications (UC) refers to a phone system that integrates or “unifies” multiple communication methods within a business. Today’s businesses communicate in various ways, including phone calls, video conferencing, instant messaging, email, SMS, fax, and so much more. There is no doubt that technology is a driving force within the business world, and it is constantly changing the needs of businesses.
However, with practically endless tools and applications for communication, it can start to get complicated and expensive to collect all you need to meet the various communication needs for your clients and employees. As such, a UC solution brings together all the different ways your business communicates and allows them to work seamlessly together in one unified communication phone system – making your business much more efficient.
With that being said, it’s also important to note that there is no “one size fits all” solution, as every business is unique and can benefit from a communication solution that is tailored to its needs. Below are the most common reasons why organizations shift toward UC solutions.
UC solutions make scaling your business much easier. The last couple of years taught us the true meaning of flexibility, and many had to learn how to adapt to working remotely. UC solutions allow you to do this effectively by allowing teammates to collaborate and communicate virtually from anywhere in the world. With it, you can access voice, video calling, document sharing, virtual meetings, and more with a single platform.
Another benefit of UC solutions is that they allow your business to be mostly hands-off. With UC solutions, you don’t have to worry about the headache of setting up, implementing, and maintaining your communication system. For example, a provider like E-MetroTel can support your entire communication system to rest assured that you are being provided the very best service.
Expensive hardware can be a steep cost for businesses to deal with. By offsetting these costs with a subscription service with a third-party UCaaS provider, they can minimize upfront expenses, making the cloud more manageable.
As mentioned earlier, technology is constantly changing and challenging the needs of businesses. By adopting a UC solution, you can stay on top of updates to both your hardware and software, and ...
If you want to make the lives of your employees and customers easier, save money across the board, and improve your business’ efficiency, it may be time to turn to UC.
E-MetroTel provides unified business communications systems to a global client base through leading edge telephony hardware and software. We deliver streamlined migration to complete solutions that tightly integrate digital, IP, analog, and Unified Communications (UC) capabilities.
Founded in 2009, E-MetroTel includes many former Nortel and Avaya employees with deep technical knowledge of our enterprise products and service offerings. Our design and support teams are based in the United States and Canada, with a global distribution and reseller network that provides seamless implementation for our customers.
To serve the unique requirements of our clients, we offer a wide range of choices to meet their current business needs and budget. Through a careful consultation process, our network of authorized resellers explores complete, customized solutions to ensure easy adoption, hybrid integration, superior customer support, and longevity. We offer cloud technology, enterprise software, virtualization, and virtual appliance options.
Our vanguard design team relentlessly pursues next generation innovations in communication solutions, which is why we are the only manufacturer providing XSTIM smart VoIP technology, patented digital technology, hybrid systems implementation, and migration from Nortel PBX. We also lead our competitors in digital telephony investment.